Inovance SV820 Servo Drive Fault Codes List
A comprehensive guide to Inovance SV820 premium servo fault codes. Troubleshoot functional safety errors, high-speed loop faults, and use InoDriverShop diagnostics.
Inovance SV820 Fault Codes Reference Table
Below is the complete list of fault codes, functional safety alarms, and troubleshooting actions associated with the SV820 series.
Inovance SV820 Servo Drive Fault Codes List
| Fault Code and Meaning | Cause and Remedy |
|---|---|
| E3.101 System parameter error |
Cause:
The total number of parameters changes or values exceed limits (often after software update). Specific causes include:
1. Control power voltage drops instantaneously. 2. Instantaneous power failure during parameter storage. 3. Excessive write operations by host controller. 4. Software was updated. 5. The servo drive is faulty. Remedy:
|
| E3.102 Abnormal communication initialization of coprocessor |
Cause:
Multi-core communication initialization fault or CPU core software version mismatch.
1. Software version of FPGA and CPU cores do not match. 2. The FPGA is faulty. Remedy:
|
| E3.104 Abnormal communication or interrupt timeout of coprocessor |
Cause:
Interrupt timeout on coprocessor/FPGA or cyclic access timeout.
1. The FPGA is faulty. 2. Abnormal communication handshake between FPGA and MCU. 3. Interrupt timeout on the MCU. Remedy:
|
| E3.105 Internal program error |
Cause:
Abnormal parameter count during EEPROM read/write or abnormal value range.
1. An EEPROM fault occurs. 2. The servo drive is faulty. Remedy:
|
| E3.106 Abnormal communication handshake of main processor |
Cause:
Internal communication handshake issue. To distinguish specific causes, view internal fault codes in 200B-2Eh.
Remedy:
|
| E3.107 Main processor communication loss |
Cause:
Cyclic handshake communication loss between main processor and coprocessor.
1. Internal communication failure. Remedy:
|
| E3.108 Parameter storage fault |
Cause:
Parameter values cannot be written to or read from EEPROM.
1. Write operation is abnormal. 2. Read operation is abnormal. Remedy:
|
| E3.111 Abnormal parameters in group 2000h/2001h |
Cause:
Parameter changes or limits exceeded in group 2000/2001.
1. Instantaneous power failure during parameter storage. 2. Power failure during writing serial encoder motor parameters. 3. Software is updated. 4. Servo drive is faulty. Remedy:
|
| E3.120 Mismatch of the product model |
Cause:
Motor/Drive model mismatch, improper parameters, or wrong auto-tuned drive model.
1. Product (encoder, motor, drive) code does not exist (Internal code 1120 or 2120). 2. Power ratings do not match (Internal code 3120). 3. Drive unit model set improperly (mismatch with auto-tuned result). 4. FPGA software does not support motor code. Remedy:
|
| E3.121 Invalid S-ON command |
Cause:
A redundant S-ON signal is sent when auxiliary functions are used.
1. S-ON switched on through communication while drive is enabled internally. Remedy:
|
| E3.122 Motor mismatch in absolute position mode |
Cause:
1. The motor does not match in absolute position mode. 2. The motor code is set incorrectly. Remedy:
|
| E3.130 DI function setting error |
Cause:
Remedy:
|
| E3.131 DO function setting error |
Cause: The DO function setting is wrong. Check set values of 2004-01h (DO1 logic) and 2004-03h (DO2 logic).
Remedy:
|
| E3.136 Data check error or no parameter stored in motor encoder ROM |
Cause:
Remedy:
|
| E3.150 STO input protection |
Cause: The STO (Safe Torque Off) input protection applies.
Remedy:
|
| E3.201 Overcurrent |
Cause: Hardware overcurrent detected.
Remedy:
|
| E3.202 Soft start relay disconnected |
Cause: The soft start relay is disconnected.
Remedy:
|
| E3.206 Switching frequency error |
Cause: The motor control is abnormal.
Remedy:
|
| E3.208 FPGA sampling operation timeout |
Cause: Internal fault code (200B-2Eh).
Remedy:
|
| E3.210 Output shorted to ground |
Cause: The servo drive detects abnormal motor phase current or bus voltage during self-check upon power-on. Root causes include shorted power cables, shorted motor, or a faulty drive.
Remedy:
|
| E3.220 Wrong UVW phase sequence |
Cause: Incorrect UVW phase sequence is detected during angle auto-tuning.
Remedy:
|
| E3.234 Runaway |
Cause: The torque reference direction is in reverse to the speed feedback. Issues may include incorrect phase sequence, interference signals, wrong encoder model/wiring, or loose connections.
Remedy:
|
| E3.400 Main circuit overvoltage |
Cause: DC bus voltage exceeds threshold (420V for 220V drive). Caused by high input voltage, unstable power supply, regenerative resistor failure, insufficient braking energy absorption, or abrupt deceleration.
Remedy:
|
| E3.410 Main circuit undervoltage |
Cause: DC bus voltage is lower than threshold (200V). Caused by unstable power, instantaneous power failure, voltage drops during running, or phase loss.
Remedy:
|
| E3.420 Main circuit phase loss |
Cause: Phase loss on three-phase drive. Caused by loose cables, single-phase supply used on 3-phase drive, or imbalanced supply.
Remedy:
|
| E3.430 Control power undervoltage |
Cause: Phase loss occurs on the AC input of the control circuit, or input is unstable.
Remedy:
|
| E3.500 Motor overspeed |
Cause: Actual speed exceeds threshold. Caused by incorrect phase sequence, improper threshold setting (200A-09h), input reference exceeding limits, or speed overshoot.
Remedy:
|
| E3.602 Angle auto-tuning failure |
Cause:
Abnormal jitter occurs on the encoder feedback during angle auto-tuning, or encoder feedback data error occurs. Remedy:
|
| E3.610 Servo drive overload |
Cause:
The servo motor temperature reaches the over-temperature threshold. Remedy:
|
| E3.620 Motor overload |
Cause:
The servo motor temperature reaches the over-temperature threshold. Root causes include improper wiring, heavy load, frequent accel/decel, improper gain, incorrect model setting, or mechanical locked-rotor. Remedy:
|
| E3.630 Locked-rotor over-temperature protection |
Cause:
The actual motor speed is lower than 10 RPM but the torque reference reaches the limit and lasts for the defined time. Caused by phase loss, disconnected cables, or mechanical locked-rotor. Remedy:
|
| E3.650 Heatsink over-temperature |
Cause:
The temperature of the power module is higher than the over-temperature protection threshold. Remedy:
|
| E3.731 Encoder battery failure |
Cause:
The battery voltage of the absolute encoder is lower than 3.0 V, or battery was not connected during power-off. Remedy:
|
| E3.733 Encoder multi-turn counting error |
Cause:
The encoder multi-turn counting value is wrong (Encoder faulty). Remedy:
|
| E3.735 Encoder multi-turn counting overflow |
Cause:
The number of unidirectional revolutions of the absolute encoder exceeds 32767 in linear mode. Remedy:
|
| E3.740 Encoder interference |
Cause:
Encoder communication suffers from interference (wiring, vibration, Z signal interference, or faulty encoder). Remedy:
|
| E3.A33 Encoder data read/write error |
Cause:
Internal parameters of the encoder are abnormal. Remedy:
|
| E3.B00 Excessive position deviation |
Cause:
The position deviation is larger than the value of 6065h in position control mode. Remedy:
|
| E3.B01 Position reference incremental error |
Cause:
The target position increment in CSP mode is too large, or alignment issues during mode switchover. Remedy:
|
| E3.B03 Electronic gear ratio over the limit |
Cause:
The electronic gear ratio exceeds the limit. Remedy:
|
| E3.D09 Software position setting error |
Cause: The lower limit of the software position is set to a value larger than the upper limit (Value of 607D-01 > 607D-02).
Remedy:
|
| E3.D10 Home setting error |
Cause: The home offset is beyond the software limit. The value of 607Ch (Home offset) is beyond the values of 607D-01 (Min. position limit) and 607D-02 (Max. position limit).
Remedy:
|
| E3.601 Homing warning |
Cause: The home is not found within the time defined, or the home/limit switch is abnormal.
Remedy:
|
| E3.730 Encoder battery warning |
Cause: The battery voltage of the absolute encoder is lower than 3.0 V.
Remedy:
|
| E3.908 Abnormal drive unit model |
Cause: The model of the drive unit detected is abnormal, contacts are poor, or EEPROM data is incorrect.
Remedy:
|
| E3.909 Motor overload |
Cause: Motor temperature (60Z series) reached over-temperature threshold. Causes include poor cabling, excessive load, frequent accel/decel, or improper gain.
Remedy:
|
| E3.920 Regenerative resistor overload |
Cause: Regenerative resistor temperature exceeds set value. Issues with cabling, settings (H02-25, H02-27), or input voltage.
Remedy:
|
| E3.922 Resistance of external regenerative resistor too small |
Cause: The value of H02-27 is smaller than the permissible minimum (H02-21).
Remedy:
|
| E3.939 Motor power cable disconnected |
Cause: Phase current < 10% of rated current, small speed but large internal torque reference.
Remedy:
|
| E3.941 Parameter modifications activated at next power-on |
Cause: Parameters with "Effective time: Next power-on" were modified.
Remedy:
|
| E3.942 Parameter storage too frequent |
Cause: Total number of parameters modified at a time exceeds 200, or frequent EEPROM writes.
Remedy:
|
| E3.950 Forward overtravel |
Cause: DI function 14 (P-OT) valid or position feedback exceeds positive software limit (607D-02).
Remedy:
|
| E3.952 Reverse overtravel |
Cause: DI function 15 (N-OT) valid or position feedback exceeds negative software limit (607D-01).
Remedy:
|
| E3.980 Encoder fault |
Cause: An internal encoder algorithm error occurred.
Remedy:
|
| E3.990 Power input phase loss warning |
Cause: A 3-phase drive is running on single-phase power while H0A-00 is set to 1.
Remedy:
|
| E3.998 Homing object dictionary setting error |
Cause: The homing mode (6098h) is set to a value not supported.
Remedy:
|
| E3.E20 Ethernet hardware error |
Cause: An Ethernet hardware fault occurred.
Remedy:
|
| E3.E21 MAC address not programmed |
Cause: The MAC address of the servo drive is not programmed.
Remedy:
|
| E3.E08 Abnormal switchover of network status |
Cause: Synchronization signal abnormal. Issues with cable, grounding, master clock, or network switchover logic.
Remedy:
|
| E3.E09 No synchronization signal |
Cause: Clock not configured, improper master config, or reversed IN/OUT ports.
Remedy:
|
| E3.E11 ESI configuration file not programmed |
Cause: ESI file missing (Slave ID is null) or drive is faulty.
Remedy:
|
| E3.E13 Synchronization cycle configuration error |
Cause: Sync cycle is not an integer multiple of the command scheduling cycle.
Remedy:
|
| E3.E15 Synchronization cycle error too large |
Cause: The error of the controller synchronization cycle exceeds the threshold.
Remedy:
|
How to Read SV820 Faults via InoDriverShop
The SV820 records more data points than any other drive in the Inovance lineup. In 2026, using the InoDriverShop PC software is the only way to fully utilize these diagnostic features.
- Black Box Function: The SV820 features a dedicated “Black Box” that records high-frequency data immediately before and after a fault. Unlike standard snapshots, this provides a detailed waveform of the position, speed, and torque curves surrounding the event, allowing you to catch transient spikes that last only microseconds.
- Functional Safety Diagnosis: The SV820 supports advanced safety functions (STO, SS1, SS2, SLS). If you encounter safety-related errors (Err.9xx), the software provides a specific safety status monitor. This reveals exactly which safety channel (A or B) tripped or if there was a discrepancy in the safety clock signals.
- Frequency Analysis (Bode Plot): For “Vibration” or “Resonance” faults (Err.6xx), the SV820’s advanced tuning tools allow you to generate a Bode plot of the mechanical system. This visualizes the exact frequency of the mechanical resonance, allowing you to configure the automatic notch filters precisely.
Frequently Asked Questions (FAQ)
Q: What is the difference between an Alarm, a Fault, and a Safety Trip?
A: An Alarm (AL codes) is a warning that permits operation. A Fault (Err codes) stops the motor via the drive’s logic. A Safety Trip (often Err.9xx) is a hardware-level interruption where the safety module overrides the drive control to force a Safe Torque Off (STO) or Safe Stop 1 (SS1) condition.
Q: How do I reset an Inovance SV820 fault?
A: You can reset the drive using the following methods:
- Sending a Fault Reset command via the EtherCAT/PROFINET control word.
- Pressing the SET button on the keypad (for non-safety faults).
- For Safety Faults: You must first clear the safety violation (e.g., close the gate) and then trigger the specific “Safety Reset” signal defined in your safety logic.
Q: Where is the fault history stored?
A: The SV820 stores an extensive fault history in parameter group H02. Due to the “Black Box” feature, you can extract comprehensive waveform data for the most recent critical faults using the USB interface and InoDriverShop.
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