Mitsubishi MELSERVO MR-J4 Fault Codes List
Troubleshoot your Mitsubishi MELSERVO MR-J4 Servo Amplifier with our guide. Decode “AL.” alarm codes, fix absolute position errors (AL.25), and use MR Configurator2 for advanced diagnostics.
MR-J4 Fault Codes Reference Table
Below is the comprehensive list of alarm and warning codes for the MR-J4 servo amplifier:
Mitsubishi MELSERVO MR-J4 Fault Codes List
| Fault Code and Meaning | Cause and Remedy |
|---|---|
|
AL. 10.1 Undervoltage (Voltage drop in the control circuit power) |
Cause:
(1) Control circuit power supply connection is incorrect. (2) Voltage of control circuit power supply is low. (3) Power was cycled before internal power stopped. (4) Instantaneous power failure occurred. (5) Distorted voltage due to power regeneration converter. Remedy:
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|
AL. 10.2 Undervoltage (Voltage drop in the main circuit power) |
Cause:
(1) Main circuit power supply wiring disconnected. (2) Wiring between P3/P4 or P1/P2 disconnected. (3) Magnetic contactor control connector disconnected. (4) Bus bar between converter and drive unit disconnected. (5) Main circuit power supply voltage is low. (6) Alarm occurred during acceleration (bus voltage drop). (7) Servo amplifier malfunctioning. (8) Converter unit malfunctioning. Remedy:
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|
AL. 11.1 Switch setting error (Axis number setting error) |
Cause:
(1) The setting of the axis No. is incorrect. (2) The station number is set to a value other than "1" to "120". Remedy:
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|
AL. 11.2 Switch setting error (Disabling control axis setting error) |
Cause:
The setting of the disabling control axis switch is incorrect. Remedy:
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|
AL. 12.1 Memory error 1 (RAM) (RAM error 1) |
Cause:
(1) A part in the servo amplifier (RAM) has failed. (2) Noise from nearby device caused the error. Remedy:
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|
AL. 12.2 to 12.6 Memory error 1 (RAM) (RAM error 2 - 6) |
Cause:
See AL. 12.1. Remedy:
|
|
AL. 13.1 Clock error (Clock error 1) |
Cause:
(1) MR-J3-T10 came off during CC-Link IE communication. (2) A part in the servo amplifier is failure. (3) Clock error transmitted from controller. (4) Servo amplifier of the next axis is malfunctioning. (5) Noise or shorted connector. Remedy:
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|
AL. 14.1 Control process error (Control process error 1) |
Cause:
(1) MR-J3-T10 came off during CC-Link IE communication. (2) Parameter setting is incorrect. (3) Noise or shorted connector. (4) Servo amplifier malfunctioning. Remedy:
|
|
AL. 14.2 Control process error (Control process error 2) |
Cause:
(1) CC-Link IE communication drop. (2) Synchronous signal error from controller. (3) Adaptive tuning/Vibration suppression executed for multiple axes simultaneously. (4) Parameter setting incorrect. Remedy:
|
|
AL. 15.1 Memory error 2 (EEP-ROM) (EEP-ROM error at power on) |
Cause:
(1) EEP-ROM malfunctioning. (2) Noise caused the error. (3) Write times exceeded 100,000 (parameters/programs changed too frequently). Remedy:
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|
AL. 15.4 Memory error 2 (EEP-ROM) (Home position information read error) |
Cause:
(1) EEP-ROM malfunctioning. (2) Multiple rotation data saved as home position read failure. (3) Noise. (4) Write times exceeded 100,000. Remedy:
|
|
AL. 16.1 Encoder initial communication error 1 (Receive data error 1) |
Cause:
(1) Encoder cable malfunctioning (disconnected/shorted). (2) Linear servo motor/encoder not compatible. (3) Wiring of linear encoder incorrect. (4) Servo amplifier malfunctioning. (5) Encoder malfunctioning. Remedy:
|
|
AL. 16.3 Encoder initial communication error 1 (Receive data error 3) |
Cause:
(1) An axis not used is not set as disabled-axis. (2) Encoder cable disconnected. (3) Communication method parameter incorrect [Pr. PC22/PC04]. (4) Parallel drive system parameter [Pr. PF40] incorrect. (5) Encoder cable malfunctioning. Remedy:
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|
AL. 16.8 Encoder initial communication error 1 (Incompatible encoder) |
Cause:
(1) Incompatible servo motor or linear encoder connected. (2) Software version of servo amplifier does not support the motor/encoder. (3) Encoder is malfunctioning. Remedy:
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|
AL. 17.1 Board error (Board error 1) |
Cause:
(1) A current detection circuit is malfunctioning. (2) Noise caused the device error. Remedy:
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|
AL. 17.3 to 17.9 Board error (Board error 2 - 8) |
Cause:
Servo amplifier recognition signal, axis setting switch, or internal components (inrush suppressor) malfunctioning. Remedy:
|
|
AL. 19.1 Memory error 3 (Flash-ROM) (Flash-ROM error 1) |
Cause:
(1) The Flash-ROM is malfunctioning. (2) Noise caused the device error. Remedy:
|
| 1A.1 Servo motor combination error 1 |
Cause: The combination of servo amplifier and servo motor is incorrect, settings are invalid, or an encoder is malfunctioning. Remedy:
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| 1A.2 Servo motor control mode combination error |
Cause: The setting of [Pr. PA01] does not correspond to the connected servo motor, or encoders are connected reversely in fully closed loop mode. Remedy:
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| 1A.4 Servo motor combination error 2 |
Cause: The servo amplifier is malfunctioning. Remedy:
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| 1B.1 Converter unit error |
Cause: The protection coordination cable is not correctly connected, or an alarm occurred in the converter unit. Remedy:
|
| 1E.1 Encoder malfunction |
Cause: An encoder is malfunctioning or environmental noise/vibration is interfering. Remedy:
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| 1E.2 Load-side encoder malfunction |
Cause: A load-side encoder is malfunctioning or environmental noise is interfering. Remedy:
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| 1F.1 Incompatible encoder |
Cause: Connected motor/encoder is not compatible, software version is too old, or encoder is malfunctioning. Remedy:
|
| 1F.2 Incompatible load-side encoder |
Cause: Connected load-side encoder is incompatible, software version is too old, or encoder is malfunctioning. Remedy:
|
| 20.1 Encoder normal communication - Receive data error 1 |
Cause: Encoder cable failure, grounding issue, incorrect parameters, or hardware malfunction. Remedy:
|
| 20.2 Encoder normal communication - Receive data error 2 |
Cause: Same causes as Fault 20.1. Remedy:
|
| 20.5 Encoder normal communication - Transmission data error 1 |
Cause: A/B/Z-phase wiring incorrect, cable malfunction, or grounding issue. Remedy:
|
| 20.6 Encoder normal communication - Transmission data error 2 |
Cause: Z-phase wiring incorrect, cable malfunction, or grounding issue. Remedy:
|
| 21.1 Encoder data error 1 |
Cause: High speed/acceleration oscillation, grounding issue, encoder malfunction, or noise. Remedy:
|
| 21.2 Encoder data update error |
Cause: Encoder malfunction, grounding issue, or noise. Remedy:
|
| 21.4 Encoder non-signal error |
Cause: Encoder signal not input, grounding issue, or noise. Remedy:
|
| 24.1 Ground fault detected by hardware detection circuit |
Cause: Servo amplifier malfunction, ground fault in motor power cable, ground fault in motor, or main circuit short. Remedy:
|
| 24.2 Ground fault detected by software detection function |
Cause: Control circuit power supply voltage low (under 20V) on specific models, or ground faults (similar to 24.1). Remedy:
|
| 25.1 Servo motor encoder - Absolute position erased |
Cause: First power on, battery removed/disconnected, low battery voltage, or cable/connection issues. Remedy:
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| 25.2 Scale measurement encoder - Absolute position erased |
Cause: First power on, battery issues, cable issues, or hardware malfunction. Remedy:
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| 27.1 Initial magnetic pole detection - Abnormal termination |
Cause: Moving part collision, wiring error, resolution setting mismatch, mounting direction error, or insufficient travel distance. Remedy:
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| 27.2 Initial magnetic pole detection - Time out error |
Cause: Motor did not stop when expected, limit switch activated, or detection voltage/travel too small. Remedy:
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| 27.3 Initial magnetic pole detection - Limit switch error |
Cause: Limit switches are off during detection, or direct drive motor settings are incorrect.
Remedy:
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| 27.4 to 27.7 Initial magnetic pole detection errors |
Cause: Various estimation, speed, or position deviation errors during pole detection.
Remedy:
|
| 28.1 Linear encoder error 2 (Environment) |
Cause:
(1) Ambient temperature of linear encoder is out of specification. (2) Signal level of linear encoder has dropped. Remedy:
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| 2A.1 Linear encoder error 1-1 |
Cause:
(1) Mounting condition of head/scale is poor. (2) External conductor not connected to ground plate. (3) Noise/Vibration interference. (4) Linear encoder internal alarm. Remedy:
|
| 2B.1 Encoder counter error 1 |
Cause:
(1) Encoder cable disconnected or shorted. (2) External conductor not grounded. (3) Noise interference. (4) Encoder or Direct Drive motor malfunction. Remedy:
|
| 2B.2 Encoder counter error 2 |
Cause: The connection of the servo motor (U/V/W) is incorrect.
Remedy:
|
| 30.1 Regeneration heat error |
Cause:
(1) Regenerative resistor setting (Pr. PA02) incorrect. (2) Resistor not connected. (3) Input power voltage is too high. (4) Regenerative load ratio exceeded 100%. Remedy:
|
| 30.2 Regeneration signal error |
Cause: Detection circuit of the servo amplifier is malfunctioning.
Remedy:
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| 30.3 Regeneration feedback signal error |
Cause: Detection circuit malfunction or noise.
Remedy:
|
| 31.1 Abnormal motor speed (Overspeed) |
Cause:
(1) Command pulse frequency too high. (2) Electronic gear settings incorrect. (3) Servo system unstable/oscillating. (4) Input voltage drop or wiring issue. (5) Encoder cable connection issue. Remedy:
|
| 32.1 Overcurrent (Hardware detected) |
Cause:
(1) Servo amplifier malfunction. (2) Ground fault or short circuit in motor cable. (3) Servo motor insulation failure. (4) Dynamic brake malfunction. (5) Wiring of regenerative resistor incorrect. Remedy:
|
| 32.2 Overcurrent (Software detected) |
Cause:
(1) Servo gain is too high (oscillation). (2) Servo amplifier or motor malfunction. (3) Ground fault/short in cable. (4) Encoder cable connection incorrect. Remedy:
|
| 33.1 Main circuit voltage error (Overvoltage) |
Cause:
(1) Regenerative resistor setting incorrect. (2) Wire breakage of built-in/option resistor. (3) Regeneration capacity insufficient. (4) Power supply voltage too high. Remedy:
|
| 34.1 SSCNET receive error 1 |
Cause:
(1) SSCNET cable disconnected, dirty, or broken. (2) Controller or Amp hardware failure. (3) Noise interference. Remedy:
|
| 35.1 Command frequency error |
Cause:
(1) Input pulse frequency is too high. (2) Command input pulse filter setting incorrect. (3) Noise interference. Remedy:
|
| 36.1 SSCNET receive error 2 |
Cause: Intermittent communication error (similar causes to AL 34.1 but specific timing/interval).
Remedy:
|
| 37.1 Parameter setting range error |
Cause: (1) A parameter was set out of setting range. (2) A parameter setting contradicts another. Remedy:
|
| 37.2 Parameter combination error |
Cause: (1) A parameter setting contradicts another. (2) [Pr. PA01] master/slave settings are incorrect. (3) Forced stop deceleration function enabled in [Pr. PA04]. Remedy:
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| 37.3 Point table setting error |
Cause: (1) The setting of point tables is incorrect. (2) Point table setting changed due to servo amplifier malfunction. Remedy:
|
| 39.1 Program error |
Cause: (1) A checksum of the program did not match at power-on. (2) Program changed due to malfunction. Remedy:
|
| 39.2 Instruction argument external error |
Cause: (1) Program never written since initialization. (2) Command argument is out of specifications. Remedy:
|
| 39.3 Register No. error |
Cause: A specified number of the general purpose register used for a command is out of specifications. Remedy:
|
| 39.4 Non-correspondence instruction error |
Cause: A used command corresponds to a non-existent program. Remedy:
|
| 3A.1 Inrush current suppression circuit error |
Cause: Inrush current suppressor circuit is malfunctioning. Remedy:
|
| 3D.1 Parameter error for driver communication (Slave) |
Cause: The master transmit data selection for driver communication is not set correctly. Remedy:
|
| 3D.2 Parameter error for driver communication (Master) |
Cause: Issue with master communication settings. Remedy:
|
| 3E.1 Operation mode error |
Cause: (1) MR-J4 connection changed (compatibility mode/SSCNET controller issues). (2) [Pr. PA01] setting value was changed. Remedy:
|
| 3E.6 Operation mode switch error |
Cause: Positioning data memorized in amplifier differs from actual positioning mode. Remedy:
|
| 3E.8 MR-D30 combination error |
Cause: MR-D30 functional safety unit connected while CC-Link IE Field Network Basic communication is selected. Remedy:
|
| 42.1 Servo control error (Position deviation) |
Cause: (1) [Pr. PA17] and [Pr. PA18] not set for linear motor used. (2) Linear encoder resolution setting differs. (3) Incorrect mounting direction of linear encoder. (4) Servo motor wiring incorrect. (5) Initial magnetic pole detection not executed. Remedy:
|
| 42.2 Servo control error (Speed deviation) |
Cause: (1) [Pr. PA17/PA18] settings incorrect. (2) Linear encoder resolution setting incorrect. (3) Incorrect mounting direction. (4) Wiring incorrect. (5) Magnetic pole detection not executed. (6) Speed deviation exceeded detection level. Remedy:
|
| 42.3 Servo control error (Torque/Thrust deviation) |
Cause: (1) [Pr. PA17/PA18] settings incorrect. (2) Linear encoder resolution settings incorrect. (3) Incorrect mounting direction. (4) Wiring incorrect. (5) Magnetic pole detection not executed. (6) Torque/thrust deviation exceeded detection level. Remedy:
|
| 42.8 Fully closed loop control error (Position deviation) |
Cause: (1) Load-side encoder resolution setting incorrect. (2) Mounting direction of load-side encoder incorrect. (3) Position deviation exceeded detection level. Remedy:
|
| 42.9 Fully closed loop control error (Speed deviation) |
Cause: (1) Load-side encoder resolution setting incorrect. (2) Mounting direction incorrect. (3) Speed deviation exceeded detection level. Remedy:
|
| 42.A Fully closed loop control error (Command stop) |
Cause: Position deviation during command stop. Remedy:
|
| 45.1 Main circuit device overheat error 1 |
Cause: (1) Ambient temperature exceeded 55°C. (2) Close mounting out of specifications. (3) Overload status repeated. (4) Cooling fan/heat sink clogged. (5) Servo amplifier malfunction. Remedy:
|
| 45.2 Main circuit device overheat error 2 |
Cause: Same as 45.1. Remedy:
|
| 46.1 Abnormal temperature of servo motor 1 |
Cause: (1) Ambient temperature of servo motor exceeded prescribed value. (2) Servo motor is overloaded. (3) Thermal sensor in encoder is malfunctioning. Remedy:
|
| 46.2 Abnormal temperature of servo motor 2 |
Cause: (1) Ambient temperature exceeded value (linear/direct drive). (2) Motor overloaded. (3) Thermistor wire shorted. Remedy:
|
| 46.3 Thermistor disconnected error |
Cause: (1) Parallel drive parameters/axis number incorrect. (2) Parallel drive encoder cable not connected. (3) Thermistor wire not connected. (4) Incorrect encoder cable model used. Remedy:
|
| 46.4 Thermistor circuit error |
Cause: Thermistor circuit of the servo amplifier is malfunctioning. Remedy:
|
| 46.5 Abnormal temperature of servo motor 3 |
Cause: See 46.1. Remedy:
|
| 46.6 Abnormal temperature of servo motor 4 |
Cause: Current applied in excess of continuous output current. Remedy:
|
| 47.1 Cooling fan stop error |
Cause: (1) Foreign matter caught in cooling fan. (2) Cooling fan life expired. Remedy:
|
| 47.2 Cooling fan speed reduction error |
Cause: (1) Foreign matter caught in cooling fan. (2) Cooling fan life expired (speed dropped below alarm level). Remedy:
|
| 50.1 Thermal overload error 1 |
Cause: (1) Servo motor power cable disconnected. (2) U/V/W connection incorrect. (3) Electromagnetic brake not released. (4) Encoder mounting direction incorrect. (5) Continuous high current applied. (6) Encoder cable connection incorrect. (7) Servo system unstable/resonating. (8) Servo amplifier/encoder malfunction. Remedy:
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| 50.2 Thermal overload error 2 |
Cause: See 50.1. Remedy:
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| 50.3 Thermal overload error 4 |
Cause: See 50.1. Remedy:
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| 50.4 Thermal overload error 1 during a stop |
Cause:
Load exceeded overload protection characteristic. Causes include: collision, power cable disconnected, hunting during servo-lock, brake not released, incorrect encoder mounting, excess current, unstable system (resonance), or amplifier/motor malfunction.
Remedy:
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| 50.5 Thermal overload error 2 during a stop |
Cause:
Same causes as [AL. 50.4].
Remedy:
|
| 50.6 Thermal overload error 4 during a stop |
Cause:
Same causes as [AL. 50.4].
Remedy:
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| 51.1 Thermal overload error 3 during operation |
Cause:
Maximum output current flowed continuously. Causes include: power cable disconnected, incorrect U/V/W wiring, encoder cable connection, incorrect encoder mounting direction, insufficient torque (saturated), or amplifier/motor malfunction.
Remedy:
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| 51.2 Thermal overload error 3 during a stop |
Cause:
Similar to 51.1 (collision, cable disconnects, wiring errors, saturated torque, etc.).
Remedy:
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| 52.1 Excess droop pulse 1 |
Cause:
Droop pulses exceeded alarm level. Causes: Disconnected power/encoder cable, incorrect wiring, torque limit enabled, collision, brake activated, voltage drop, short accel/decel time, small position loop gain, incorrect alarm level setting, or electronic gear setting.
Remedy:
|
| 52.3 Excess droop pulse 2 |
Cause:
Same causes as [AL. 52.1].
Remedy:
|
| 52.4 Error excessive during 0 torque limit |
Cause:
The torque limit has been set to 0.
Remedy:
|
| 52.5 Excess droop pulse 3 |
Cause:
Same causes as [AL. 52.1].
Remedy:
|
| 52.6 Excess droop pulse during servo-off |
Cause:
Servo motor shaft was rotated by external force, servo-on enabled while rotating, or controller/amp/encoder malfunction.
Remedy:
|
| 54.1 Oscillation detection error |
Cause:
The servo system is unstable and oscillating, resonance frequency changed, or encoder malfunction.
Remedy:
|
| 56.2 Over speed during forced stop |
Cause:
Forced stop deceleration time constant is short, torque limit enabled, system unstable, or encoder malfunction.
Remedy:
|
| 56.3 Estimated distance over during forced stop |
Cause:
Forced stop deceleration time constant is short, torque limit enabled, or encoder malfunction.
Remedy:
|
| 56.4 Forced stop start error |
Cause:
SSCNET III cable disconnected/shorted, noise near device, amp or controller malfunction.
Remedy:
|
| 61.1 Point table setting range error |
Cause:
"1" or "3" was set to the sub function of the last point table (255).
Remedy:
|
| 63.1 STO1 off |
Cause:
STO1 was turned off (enabled) under speed conditions (Motor speed > 50 r/min or 50 mm/s).
Remedy:
|
| 63.2 STO2 off |
Cause:
STO2 was turned off (enabled) under speed conditions (Motor speed > 50 r/min or 50 mm/s).
Remedy:
|
| 63.5 STO by functional safety unit |
Cause:
STO of the functional safety unit was turned off (enabled) under speed conditions.
Remedy:
|
| 64.1 STO input error |
Cause:
When a functional safety unit is used, a connector is connected to CN8 of the servo amplifier.
Remedy:
|
| 64.2 Compatibility mode setting error |
Cause:
J3 compatibility mode is set while functional safety unit is used (not supported).
Remedy:
|
| 64.3 Operation mode setting error |
Cause:
Speed monitoring function enabled in fully closed loop, direct drive, or linear servo control modes (scale measurement enabled).
Remedy:
|
| 65.1 Functional safety unit communication error 1 |
Cause:
Functional safety unit came off, unit malfunction, amp malfunction, or noise.
Remedy:
|
| 65.2 to 65.9 Functional safety unit communication errors (various) |
Cause:
Communication or signal between functional safety unit and servo amplifier failed.
Remedy:
|
| 66.1 Encoder initial communication error - Receive data error 1 |
Cause:
Encoder cable malfunction (disconnected/shorted), servo amplifier malfunction, encoder malfunction, or noise.
Remedy:
|
| 66.2 to 66.7 Encoder initial communication errors (Data/Transmission) |
Cause:
Similar to 66.1.
Remedy:
|
| 66.9 Encoder initial communication - Process error 1 |
Cause:
Servo motor with functional safety not connected, functional safety unit malfunction, amp malfunction, encoder malfunction, or noise.
Remedy:
|
| 67.1 Encoder normal communication error 1 |
Cause:
Encoder cable malfunction, amplifier malfunction, encoder malfunction, or noise.
Remedy:
|
| 67.2 to 67.7 Encoder normal communication errors (various) |
Cause:
Same causes as [AL. 67.1].
Remedy:
|
| 68.1 Mismatched STO signal error |
Cause:
STO1 and STO2 not inputted correctly (wired incorrectly), input states are different, parameter setting (Pr. PF18) incorrect, circuit malfunction, or noise.
Remedy:
|
| Alarm 69.1 Forward rotation-side software limit detection - Command excess error |
Cause: (1) Command position exceeded 32 bits when software limit is activated. (2) Command position exceeded 30 bits from the set value. (3) Controller is malfunctioning. (4) Noise/Interference near the device. Remedy:
|
| Alarm 69.2 Reverse rotation-side software limit detection - Command excess error |
Cause: See causes for Alarm 69.1. Remedy:
|
| Alarm 69.3 Forward rotation stroke end detection - Command excess error |
Cause: (1) Command position exceeded 30 bits from detected position after LSP detection. (2) Forward rotation stroke limit switch not connected to LSP. (3) Controller malfunctioning. (4) Noise/Interference. Remedy:
|
| Alarm 69.6 Lower stroke limit detection - Command excess error |
Cause: (1) Command position exceeded 30 bits from detected position after RLS detection. (2) Lower stroke limit switch not wired or positioned incorrectly. (3) Noise/Interference. (4) Controller malfunctioning. Remedy:
|
| Alarm 70.1 Load-side encoder initial communication error 1 - Receive data error 1 |
Cause: (1) Load-side encoder cable is malfunctioning (disconnected/shorted). (2) Servo amplifier (MR-J4-_ -RJ) is not compatible with the A/B/Z-phase linear encoder used. (3) Wiring of the linear encoder is incorrect. (4) Servo amplifier malfunctioning. (5) Load-side encoder malfunctioning. (6) Noise/Interference. Remedy:
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| Alarm 70.3 Load-side encoder initial communication error - Receive data error 3 |
Cause: (1) An axis not used is not set as disabled-axis. (2) Load-side encoder cable disconnected. (3) Load-side encoder cable malfunctioning. (4) Power voltage unstable (external power supply). (5) Parameter setting of communication method is incorrect. (6) Wiring of A/B/Z-phase linear encoder incorrect. (7) Servo amplifier not compatible with four-wire type linear encoder. Remedy:
|
| Alarm 70.8 Load-side encoder initial communication - Incompatible encoder |
Cause: (1) A load-side encoder not compatible with the servo amplifier was connected. (2) Software version of servo amplifier does not support the load-side encoder. (3) Load-side encoder malfunctioning. Remedy:
|
| Alarm 70.A Load-side encoder initial communication - Process error 1 |
Cause: (1) Servo amplifier malfunctioning. (2) Load-side encoder malfunctioning. (3) Noise/Interference near device. Remedy:
|
| Alarm 71.1 Load-side encoder normal communication error 1 - Receive data error 1 |
Cause: (1) Load-side encoder cable is malfunctioning. (2) External conductor of encoder cable not connected to connector ground plate. (3) Parameter setting of communication method is incorrect. (4) Servo amplifier malfunctioning. (5) Load-side encoder malfunctioning. (6) Noise/Interference. Remedy:
|
| Alarm 72.1 Load-side encoder data error 1 |
Cause: (1) Encoder detected high speed/acceleration due to oscillation. (2) Load-side encoder malfunctioning. (3) Noise/Interference. Remedy:
|
| Alarm 72.4 Load-side encoder non-signal error |
Cause: (1) A signal of the load-side encoder has not been inputted (wiring issue). (2) Noise/Interference. Remedy:
|
| Alarm 74.1 Option card error 1 |
Cause: (1) MR-J3-T10 came off during CC-Link IE communication. (2) MR-J3-T10 is malfunctioning. (3) Servo amplifier is malfunctioning. Remedy:
|
| Alarm 75.3 Option card connection error |
Cause: (1) MR-J3-T10 came off. (2) MR-J3-T10 is malfunctioning. (3) Servo amplifier is malfunctioning. Remedy:
|
| Alarm 79.1 Functional safety unit power voltage error |
Cause: (1) Power supply of the functional safety unit is failure. (2) Functional safety unit is malfunctioning. (3) Servo amplifier is malfunctioning. (4) Noise near the device. Remedy:
|
| Alarm 79.3 Abnormal temperature of functional safety unit |
Cause: (1) Ambient temperature exceeded 55 °C. (2) Ambient temperature is less than 0 °C. (3) Close mounting is out of specifications. (4) An opening is clogged up. (5) Functional safety unit malfunctioning. (6) Noise/Interference. Remedy:
|
| Alarm 79.5 Input device error |
Cause: (1) Signal of input device not inputted correctly (wiring). (2) Input device setting parameter is not set correctly. (3) Test pulse time was not set correctly. (4) Functional safety unit malfunctioning. (5) Noise/Interference. Remedy:
|
79.6 Output device error |
Cause:
Remedy:
|
| 79.7 Mismatched input signal error |
Cause:
Remedy:
|
| 79.8 Position feedback fixing error |
Cause:
Remedy:
|
| 7A.1 Parameter verification error (safety observation function) |
Cause:
Remedy:
|
| 7A.2 Parameter setting range error |
Cause:
Remedy:
|
| 7A.3 Parameter combination error |
Cause:
Remedy:
|
| 7A.4 Functional safety unit combination error |
Cause:
Remedy:
|
| 7B.1 Encoder diagnosis error 1 |
Cause:
Remedy:
|
| 7B.2 Encoder diagnosis error 2 |
Cause:
See causes for 7B.1.
Remedy:
|
| 7B.4 Encoder diagnosis error 4 |
Cause:
Remedy:
|
| 7C.1 Functional safety unit communication setting error |
Cause:
Remedy:
|
| 7C.2 Functional safety unit communication data error |
Cause:
Remedy:
|
| 7D.1 Stop observation error |
Cause:
Remedy:
|
| 7D.2 Speed observation error |
Cause:
Remedy:
|
| 82.1 Master-slave operation error 1 |
Cause:
Driver communication error was detected.
Remedy:
|
| 84.1 Network module undetected error |
Cause:
Remedy:
|
| 84.2 Network module initialization error 1 |
Cause:
Remedy:
|
| 84.3 Network module initialization error 2 |
Cause:
See causes for 84.2.
Remedy:
|
| 85.1 Network module error 1 |
Cause:
Remedy:
|
| 86.1 Network communication error 1 |
Cause:
Remedy:
|
| 8A.1 USB/Serial communication time-out error |
Cause:
Remedy:
|
| 8A.2 Modbus RTU communication time-out error |
Cause:
Remedy:
|
| 8D.1 CC-Link IE communication error 1 |
Cause:
Remedy:
|
| 8D.2 CC-Link IE communication error 2 |
Cause: Refer to causes for [AL. 8D.1].
Remedy:
|
| 8D.3 Master station setting error 1 |
Cause:
Remedy:
|
| 8D.5 Master station setting error 2 |
Cause: A reserved station has been selected by the master station, and cyclic communication stopped.
Remedy:
|
| 8D.6 CC-Link IE communication error 3 |
Cause: Refer to [AL. 8D.1].
Remedy:
|
| 8D.7 CC-Link IE communication error 4 |
Cause:
Remedy:
|
| 8E.1 USB/Serial communication receive error |
Cause:
Remedy:
|
| 8E.2 USB/Serial communication checksum error |
Cause: The setting of the personal computer is incorrect.
Remedy:
|
| 8E.3 USB/Serial communication character error |
Cause:
Remedy:
|
| 8E.6 Modbus RTU communication receive error |
Cause:
Remedy:
|
| 88._ / 8888._ Watchdog |
Cause:
Remedy:
|
| 90.1 Home position return incomplete |
Cause:
Remedy:
|
| 90.2 Home position return abnormal termination |
Cause:
Remedy:
|
| 90.5 Z-phase unpassed |
Cause:
Remedy:
|
| 91.1 Main circuit device overheat warning |
Cause:
Remedy:
|
| 92.1 Encoder battery cable disconnection warning |
Cause:
Remedy:
|
| 93.1 ABS data transfer warning |
Cause:
Remedy:
|
| 95.1 STO1 off detection |
Cause:
Remedy:
|
| 95.3 STO warning 1 |
Cause:
Remedy:
|
| 95.4 STO warning 2 (safety observation function) |
Cause:
Remedy:
|
| 95.5 STO warning 3 (safety observation function) |
Cause: STO command/SS1 command turned off (enabled) under specific speed conditions (e.g., 50 r/min or less). Remedy: Turn on (disable) STO command/SS1 command of the functional safety unit. |
| 96.1 In-position warning at home positioning |
Cause: INP (In-position) did not turn on within the specified time during home positioning. Remedy: Adjust gains to set droop pulses within the In-position range. Remove cause of droop pulse occurrence. |
| 96.2 Command input warning at home positioning |
Cause:
Remedy:
|
| 96.3 Servo off warning at home positioning |
Cause: Home positioning executed during servo-off. Remedy: Turn to servo-on, then execute home positioning. |
| 96.4 Home positioning warning (Z-phase) |
Cause: Z-phase was not turned on after servo-on. Remedy: Rotate the direct drive motor to turn on the Z-phase, then make home position setting. |
| 97.1 Program operation disabled warning |
Cause: Program started while "program operation disabled" was active (power not cycled after change). Remedy: Cycle the power of the servo amplifier. |
| 97.2 Next station position warning |
Cause:
Remedy:
|
| 98.1 Forward rotation-side software stroke limit reached |
Cause:
Remedy:
|
| 98.2 Reverse rotation-side software stroke limit reached |
Cause: See 98.1 causes. Remedy: See 98.1 remedies. |
| 99.1 Forward rotation stroke end off |
Cause:
Remedy:
|
| 99.2 Reverse rotation stroke end off |
Cause: Limit switch (LSN) not connected or stroke end exceeded. Remedy: Connect limit switch correctly or check operation pattern. |
| 9A.1 Optional unit input data sign error |
Cause: MR-D01 connection issue, sign setting issue (+/-), or unit malfunction. Remedy: Connect MR-D01 correctly. Turn on only one sign. Replace MR-D01. |
| 9A.2 Optional unit BCD input data error |
Cause: Value other than "0" to "9" is set in a digit. Remedy: Set a value from "0" to "9". |
| 9B.1 Excess droop pulse 1 warning |
Cause:
Remedy:
|
| 9B.4 Error excessive warning during 0 torque limit |
Cause: The torque limit has been set to 0. Remedy: Do not input a command while the torque limit value is 0. |
| 9C.1 Converter unit warning |
Cause: A warning occurred in the converter unit during servo-on. Remedy: Check the warning of the converter unit and take action following its manual. |
| 9D.1 Station number switch change warning |
Cause: Station No. switch setting changed after power-on or servo amplifier malfunction. Remedy: Restore the setting (do not change after power-on). Replace servo amplifier if necessary. |
| 9D.2 Master station setting warning |
Cause:
Remedy:
|
| 9E.1 CC-Link IE warning |
Cause:
Remedy:
|
| 9F.1 Low battery |
Cause:
Remedy:
|
| E0.1 Excessive regeneration warning |
Cause: Regenerative power exceeded 85% of permissible power. Remedy: Reduce positioning frequency. Increase deceleration time constant. Reduce load. Use a regenerative option. |
| E1.1 Thermal overload warning 1 (during operation) |
Cause: Load was over 85% to the alarm level of [AL. 50.1]. Remedy: Reduce load, check operation pattern (See check method for AL. 50.1). |
| E1.3 Thermal overload warning 3 (during operation) |
Cause: Load was over 85% to the alarm level of [AL. 51.1]. Remedy: Reduce load (See check method for AL. 51.1). |
| E2.1 Servo motor temperature warning |
Cause: Motor temperature reached 85% of occurrence level of [AL 46.2]. Remedy: Check effective load ratio and cooling status (See check method for AL. 46.2). |
| E3.1 Multi-revolution counter travel distance excess |
Cause: Travel distance from home position is 32768 rev or more. Remedy: Review operation range. Execute home position return again. Cycle power. |
| E3.2 Absolute position counter warning |
Cause: Noise/Ambient device caused data corruption, or encoder malfunction. Remedy: Take countermeasures against noise. Cycle power and home position return. Replace servo motor if persistent. |
| E4.1 Parameter setting range error warning |
Cause: A parameter was set out of range with the servo system controller. Remedy: Set the parameter within the valid range. |
| E5.1 Time-out during ABS data transfer |
Cause:
Remedy:
|
| E6.1 Forced stop warning |
Cause:
Remedy:
|
| 95.4 STO warning 2 (safety observation function) |
Cause:
Remedy:
|
| 95.5 STO warning 3 (safety observation function) |
Cause: STO command/SS1 command turned off (enabled) under specific speed conditions (e.g., 50 r/min or less). Remedy: Turn on (disable) STO command/SS1 command of the functional safety unit. |
| 96.1 In-position warning at home positioning |
Cause: INP (In-position) did not turn on within the specified time during home positioning. Remedy: Adjust gains to set droop pulses within the In-position range. Remove cause of droop pulse occurrence. |
| 96.2 Command input warning at home positioning |
Cause:
Remedy:
|
| 96.3 Servo off warning at home positioning |
Cause: Home positioning executed during servo-off. Remedy: Turn to servo-on, then execute home positioning. |
| 96.4 Home positioning warning (Z-phase) |
Cause: Z-phase was not turned on after servo-on. Remedy: Rotate the direct drive motor to turn on the Z-phase, then make home position setting. |
| 97.1 Program operation disabled warning |
Cause: Program started while "program operation disabled" was active (power not cycled after change). Remedy: Cycle the power of the servo amplifier. |
| 97.2 Next station position warning |
Cause:
Remedy:
|
| 98.1 Forward rotation-side software stroke limit reached |
Cause:
Remedy:
|
| 98.2 Reverse rotation-side software stroke limit reached |
Cause: See 98.1 causes. Remedy: See 98.1 remedies. |
| 99.1 Forward rotation stroke end off |
Cause:
Remedy:
|
| 99.2 Reverse rotation stroke end off |
Cause: Limit switch (LSN) not connected or stroke end exceeded. Remedy: Connect limit switch correctly or check operation pattern. |
| 9A.1 Optional unit input data sign error |
Cause: MR-D01 connection issue, sign setting issue (+/-), or unit malfunction. Remedy: Connect MR-D01 correctly. Turn on only one sign. Replace MR-D01. |
| 9A.2 Optional unit BCD input data error |
Cause: Value other than "0" to "9" is set in a digit. Remedy: Set a value from "0" to "9". |
| 9B.1 Excess droop pulse 1 warning |
Cause:
Remedy:
|
| 9B.4 Error excessive warning during 0 torque limit |
Cause: The torque limit has been set to 0. Remedy: Do not input a command while the torque limit value is 0. |
| 9C.1 Converter unit warning |
Cause: A warning occurred in the converter unit during servo-on. Remedy: Check the warning of the converter unit and take action following its manual. |
| 9D.1 Station number switch change warning |
Cause: Station No. switch setting changed after power-on or servo amplifier malfunction. Remedy: Restore the setting (do not change after power-on). Replace servo amplifier if necessary. |
| 9D.2 Master station setting warning |
Cause:
Remedy:
|
| 9E.1 CC-Link IE warning |
Cause:
Remedy:
|
| 9F.1 Low battery |
Cause:
Remedy:
|
| E0.1 Excessive regeneration warning |
Cause: Regenerative power exceeded 85% of permissible power. Remedy: Reduce positioning frequency. Increase deceleration time constant. Reduce load. Use a regenerative option. |
| E1.1 Thermal overload warning 1 (during operation) |
Cause: Load was over 85% to the alarm level of [AL. 50.1]. Remedy: Reduce load, check operation pattern (See check method for AL. 50.1). |
| E1.3 Thermal overload warning 3 (during operation) |
Cause: Load was over 85% to the alarm level of [AL. 51.1]. Remedy: Reduce load (See check method for AL. 51.1). |
| E2.1 Servo motor temperature warning |
Cause: Motor temperature reached 85% of occurrence level of [AL 46.2]. Remedy: Check effective load ratio and cooling status (See check method for AL. 46.2). |
| E3.1 Multi-revolution counter travel distance excess |
Cause: Travel distance from home position is 32768 rev or more. Remedy: Review operation range. Execute home position return again. Cycle power. |
| E3.2 Absolute position counter warning |
Cause: Noise/Ambient device caused data corruption, or encoder malfunction. Remedy: Take countermeasures against noise. Cycle power and home position return. Replace servo motor if persistent. |
| E4.1 Parameter setting range error warning |
Cause: A parameter was set out of range with the servo system controller. Remedy: Set the parameter within the valid range. |
| E5.1 Time-out during ABS data transfer |
Cause:
Remedy:
|
| E6.1 Forced stop warning |
Cause:
Remedy:
|
| E7 Controller forced stop warning |
Cause:
Remedy:
|
| E8 Cooling fan speed reduction warning |
Cause:
Remedy:
|
| E9 Main circuit off warning |
Cause:
Remedy:
|
| EA ABS servo-on warning |
Cause:
The servo-on was not enabled within 1s after ABSM (ABS transfer mode) was turned on.
Remedy:
|
| EB The other axis error warning |
Cause:
Remedy:
|
| EC Overload warning 2 |
Cause:
Operations over rated output were repeated while the servo motor shaft was not rotated.
Remedy:
|
| ED Output watt excess warning |
Cause:
Remedy:
|
| F0 Tough drive warning |
Cause:
Remedy:
|
| F2 Drive recorder - Miswriting warning |
Cause:
Remedy:
|
| F3 Oscillation detection warning |
Cause:
Remedy:
|
| F4 Positioning warning |
Cause:
Remedy:
|
| F5 Simple cam function - Cam data miswriting warning |
Cause:
Remedy:
|
| F6 Simple cam function - Cam control warning |
Cause:
Remedy:
|
| F7 Machine diagnosis warning |
Cause:
Remedy:
|
| 61 Overcurrent |
Cause:
A current higher than the permissible current was applied to the power regeneration converter unit. Potential causes include:
(1) Incorrect combination of AC reactor and converter unit.
(2) Current exceeds instantaneous maximum rating.
(3) Insufficient power supply capacity.
(4) Unbalanced input power supply phases.
(5) Noise or grounding issues.
(6) Converter unit malfunction.
Remedy:
|
| 62 Frequency error |
Cause:
The frequency of the input power supply exceeds the permissible range. Potential causes include:
(1) Main circuit power supply is turned off.
(2) Input frequency is out of specifications.
(3) Unstable power supply voltage during operation.
(4) Noise or grounding issues.
(5) Converter unit malfunction.
Remedy:
|
| 66 Process error |
Cause:
The process did not complete within the specified time.
(1) Noise or shorted connector.
(2) Converter unit malfunction.
Remedy:
|
| 67 Open phase |
Cause:
(1) Wiring of L1, L2, and L3 is incorrect or disconnected.
(2) Converter unit malfunction.
Remedy:
|
| 68 Watchdog |
Cause:
A part such as the CPU is malfunctioning.
Remedy:
|
| 69 Ground fault |
Cause:
A ground fault occurred on the servo motor power lines.
(1) Ground fault at servo motor power cable.
(2) Ground fault at servo motor.
(3) Servo amplifier malfunction.
(4) Converter unit malfunction.
Remedy:
|
| 6A MC drive circuit error |
Cause:
Failure of the magnetic contactor drive circuit.
(1) Rotary switch setting contradicts wiring constitution.
(2) Magnetic contactor failed.
(3) Converter unit malfunction.
Remedy:
|
| 6B Inrush current suppression circuit error |
Cause:
(1) Inrush relay turned on and off very frequently.
(2) Inrush current suppressor circuit is malfunctioning.
Remedy:
|
| 6C Main circuit error |
Cause:
An error was detected when the main circuit capacitor was charged.
(1) Total capacity of connected amplifiers exceeds permissible capacity.
(2) Converter unit malfunction.
(3) Servo amplifier malfunction.
Remedy:
|
| 6E Board error |
Cause:
(1) Converter unit is malfunctioning.
(2) Noise from nearby devices.
Remedy:
|
| 70 Converter forced stop error |
Cause:
(1) EM1 (Forced stop) was turned off.
(2) External 24 V DC power supply is off.
(3) Converter unit malfunction.
Remedy:
|
| 71 Undervoltage |
Cause:
(1) Power supply wiring is incorrect.
(2) Power supply voltage is low.
(3) Instantaneous power failure (> 60 ms).
(4) Converter unit malfunction.
Remedy:
|
| 72 Cooling fan error |
Cause:
The speed of the cooling fan decreased.
(1) Foreign matter caught in the fan.
(2) Cooling fan life expired.
Remedy:
|
| 73 Regenerative error |
Cause:
The regenerative load ratio exceeded 100%.
Remedy:
|
| 75 Overvoltage |
Cause:
Bus voltage exceeded prescribed value (200V class: >420V, 400V class: >840V).
(1) Insufficient regeneration capacity.
(2) High power supply voltage.
(3) Ground fault/short in servo motor cable.
(4) Ground fault at servo motor.
(5) Noise.
Remedy:
|
| 76 Switch setting error |
Cause:
(1) Rotary switch setting is incorrect.
(2) Forced stop input disabled by rotary switch but wiring exists.
(3) Converter unit malfunction.
Remedy:
|
| 77 Main circuit device overheat |
Cause:
(1) Ambient temperature exceeded 55 °C.
(2) Frequent on/off under overload status.
(3) Clogged cooling fan/heat sink.
(4) Converter unit malfunction.
Remedy:
|
| 7E Overload 1 |
Cause:
Continuous output current exceeded the overload protection characteristic.
Remedy:
|
| 7F Overload 2 |
Cause:
Short-term output current exceeded the overload protection characteristic.
Remedy:
|
| E9 Instantaneous power failure warning |
Cause:
Instantaneous power failure occurred for 30 ms or longer ([AL. 71] may occur).
Remedy:
|
| EA External forced stop warning |
Cause:
(1) EM1 turned off.
(2) External 24 V DC power supply is off.
(3) Converter unit malfunction.
Remedy:
|
| EB Excessive regeneration warning |
Cause:
Regenerative load ratio exceeded 80% ([AL. 73] may occur).
Remedy:
|
| EC Overload warning |
Cause:
Warning level for Overload 1 or 2 reached ([AL. 7E] may occur).
Remedy:
|
| EE Cooling fan speed reduction warning |
Cause:
Cooling fan speed decreased to warning level ([AL. 72] may occur).
Remedy:
|
| 15 Memory error 2 (EEP-ROM) |
Cause: Failure of the part (EEP-ROM) in the resistance regeneration converter unit. (1) EEP-ROM is malfunctioning at power on. (2) The number of write times to EEP-ROM exceeded 100,000. (3) EEP-ROM is malfunctioning during normal operation. (4) Something near the device caused it (noise/short). Remedy:
|
| 17 Board error |
Cause: A part in the resistance regeneration converter unit is malfunctioning. (1) Recognition signal was not read properly. (2) Something near the device caused it (noise, ambient temp). Remedy:
|
| 19 Memory error 3 (Flash-ROM) |
Cause: A part (Flash-ROM) in the resistance regeneration converter unit is failure. (1) The Flash-ROM is malfunctioning. (2) Something near the device caused it. Remedy:
|
| 30 Regenerative error |
Cause: Permissible regenerative power exceeded, or resistor/transistor malfunctioning. (1) Setting of regenerative resistor/option is incorrect. (2) Regenerative resistor is not connected. (3) Incorrect combination of resistor and converter unit. (4) Power supply voltage high. (5) Regenerative load ratio exceeded 100%. (6) Wire breakage of regenerative resistor. (7) Failure of detection circuit. (8) Regenerative transistor malfunction. (9) Noise/Ground fault/Ambient temp. Remedy:
|
| 33 Overvoltage |
Cause: Bus voltage exceeded prescribed value (200V class: >400V DC, 400V class: >800V DC). (1) Regenerative resistor not used/set. (2) Setting of regenerative resistor incorrect. (3) Regenerative resistor not connected. (4) Wire breakage of resistor. (5) Insufficient regeneration capacity. (6) Power supply voltage high. (7) Ground fault/short at servo motor cable. (8) Noise/Temperature. (9) High impedance/leak current. Remedy:
|
| 37 Parameter error |
Cause: Parameter setting value is incorrect. (1) Parameter set out of setting range. (2) Regenerative resistor not used but set in [Pr. PA01]. (3) Number of write times to EEP-ROM exceeded 100,000. (4) Parameter setting changed due to malfunction. Remedy:
|
| 38 MC drive circuit error |
Cause: Magnetic contactor drive circuit is malfunctioning. (1) Incorrect connection to connector (CNP1). (2) [Pr. PA02] setting contradicts wiring. (3) Main circuit power supply voltage is low. (4) Magnetic contactor failed. (5) Magnetic contactor drive circuit malfunctioning. (6) Part failure in converter unit. Remedy:
|
| 39 Open phase |
Cause: The wirings of L1/L2/L3 are incorrect. (1) Any of the wirings L1/L2/L3 is disconnected. (2) A part in the resistance regeneration converter unit is failure. Remedy:
|
| 3A Inrush current suppression circuit error |
Cause: The inrush current suppression circuit error was detected. (1) Turning on/off of inrush relay repeated very frequently. (2) Inrush current suppressor circuit is malfunctioning. Remedy:
|
| 45 Main circuit device overheat |
Cause: The inside of the resistance regeneration converter unit overheated. (1) Ambient temperature exceeded 55 °C. (2) Turning on/off repeated under overload status. (3) Cooling fan, heat sink, or openings clogged. (4) Resistance regeneration converter unit malfunctioning. Remedy:
|
How to Read MR-J4 Faults via Display & Software
Servo diagnostics require checking both the electrical drive and the mechanical load. You can diagnose the MR-J4 using the physical display or the MR Configurator2 software.
1. 7-Segment LED Display
The display on the front of the amplifier indicates the drive status:
Normal Operation: Displays the axis number or status (e.g., ‘b1’, ‘d1’).
Alarm Mode: Flashes “AL.” followed by a two or three-digit code (e.g., AL.32).
Warning Mode: Flashes a code (often starting with 9, E, or F) indicating a non-critical issue that needs attention.
2. MR Configurator2 (Software)
Connecting a PC via USB (Mini-B) is the most effective way to troubleshoot in 2026. The Alarm Display in MR Configurator2 provides:
- Alarm History: The last 16 alarms with precise timestamps (in running hours).
- Detailed Information: Clicking an alarm reveals the “Cause” and “Check” points specific to that instance.
- Drive Recorder: This feature graphs the motor speed, torque, and current waveform before and after the alarm occurred, which is critical for analyzing Overload (AL.50) or Error Excessive (AL.52) faults.
3. Life Diagnosis Function
The MR-J4 calculates the estimated life of internal capacitors and relays. If you see warnings related to component life, check the “Life Diagnosis” tab in the software to plan maintenance before a hard failure occurs.
Frequently Asked Questions (FAQ)
Q: How do I fix Alarm AL.25 (Absolute Position Lost)?
A: This is one of the most common MR-J4 errors. It
usually means the battery backing up the absolute encoder has died or
was disconnected while the power was off.
Fix: Replace the battery (MR-BAT6V1SET or similar). Afterward, you must perform the Home Position Return (Homing) procedure again to re-establish the zero point.
Q: How do I reset a Mitsubishi MR-J4 Alarm?
A: There are two types of resets depending on the severity of the alarm:
- Power Cycle: Major alarms (like AL.32 Overcurrent or AL.10 Undervoltage) usually require turning the main power OFF and ON again.
- Alarm Reset Command: Minor alarms can be cleared by toggling the RES (Reset) input signal or clicking the “Error Reset” button in MR Configurator2.
Q: What does AL.50 (Overload 1) or AL.51 (Overload 2) mean?
A: This indicates the motor is working beyond its continuous rating.
Causes: Mechanical
binding/jamming, brake not releasing, aggressive
acceleration/deceleration parameters, or an undersized motor for the
application.
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